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Troubleshooting
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I'm having connection issues!
A reliable internet connection is needed to play the game. If you have confirmed that your internet connection is working and that your devi...
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I found a bug!
If you're having any hiccups while playing, like visual or audio glitches, crashes, or lagging, try restarting your device first. If restart...
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I'm having issues with ads!
If you're experiencing issues with ads, here are some troubleshooting steps you can try:To view adds, your game needs to be connected to the...
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I can't see the upgrade tuning arrows!
To enable the vehicle upgrade tune mode you must go into the in-game settings, select "advanced settings" and from there "enable upgrade tun...
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I am unable to update my game!
If you're unable to update your game, here are a few possible reasons:The game's update may still be rolling out. To learn more about how ro...
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I am seeing black boxes around in-game objects!
This is a common issue that can be fixed by restarting your device. If after restarting you are still seeing these boxes, please follow our ...
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I don't want to see ads anymore - what can I do?
Buying a VIP subscription, Premium Pass, or ad-free purchase from the in-game shop removes interruptive ads for the duration of your purchas...
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I want to report a cheater!
If you spot a player breaking the rules, please report them to us! Here’s how:Tap on "Chat with us" at the bottom of this page, or click the...