Purchases might get canceled due to various reasons, here are some things you can try to solve the situation:
- Make sure your internet connection is working. If you need help, our FAQ page has some troubleshooting tips.
- Check that the payment method used to make the purchase is valid and has enough funds.
Canceled purchases might show a pending charge, but it should clear up in a few days.
If you have any questions about canceled purchases, please reach out to Google Play support.